TERMS AND CONDITIONS
Our agreement with you.
Our agreement is made on the date we deduct payment from you details of which you provided on the order form. Only the merchandise you ordered from our on-line selling site will be included in the agreement. Our agreement includes all correspondence from us to you.
Processing your order
Provided that your chosen goods are available from our own stock your order will be processed. We will deduct the price payable for your chosen products plus any shipping charges from your nominated payment method.
Should you not receive your chosen products within 10 days of dispatch please contact us to let us know by email or by telephone. (For non UK mainland orders please allow up to 20 days). You will then be given the choice of:
a) Cancelling your order whereupon we will refund the full price you paid, or
b) After a further waiting period as agreed by us, we will dispatch a replacement order provided the goods remain in stock. If no stock is available, we will cancel and refund the order.
If the goods should turn up after the order has been cancelled and refunded or a duplicate order delivered, you must contact us to arrange payment for the duplicate items or to arrange return of the goods.
Returns
We ask that you return the goods to us, in their original condition (no unreasonable signs of wear, or excessive creasing on the uppers and with the original packaging, within 14 days of receipt. On receipt of the goods (provided we are satisfied with the condition of the goods) we will refund their full amount as soon as possible and within a maximum of 30 days. We respectfully ask you to try the shoes on indoors on a carpeted area, and take note of any product related literature inserted in the shoe boxes. Please note we thoroughly examine the merchandise before dispatch.
On return of your goods you may request replacement products; we will dispatch these to you subject to availability. Your original order will be refunded and a new order placed.
Faulty Returns
For Faulty returns, please contact us to arrange their return upon receipt we will examine the goods, and a refund or replacement will be processed at our discretion.
Cancelling your order
Under the Distance Selling Regulations, you may cancel your order for any reason by giving us written notice within 7 working days, starting the day after delivery, this must be in writing and sent by email to W. H. Bonham, 33, St. Giles Street, Northampton, NN1 1JF in all cases you are responsible for the cost of returning the goods.
Basis of Sale
The terms of this, Our Agreement with You, shall govern our contract to the exclusion of any other terms and conditions.
Any typographical clerical or other error or omission in any sales literature price list acceptance of offer or other document or information issued by us is subject to amendment by us where reasonable in all of the circumstances to do so.
You are responsible for ensuring the accuracy of your Order and the details provided in your Order Form.
The quantity and description of your chosen products shall be those set out in the Order Form unless we subsequently agree otherwise.
6. Price of the Goods
The price of the Goods shall be the price quoted by us on our Website next to the illustration/description of your chosen products, unless agreed otherwise by us in writing. All prices unless otherwise stated are displayed in pounds sterling (GBP).
The price is inclusive of any payable value added tax in the UK. We reserve the right to change prices for products at any time without prior notice.
Risk and Property
Risk of damage to or loss of your chosen merchandise shall pass to you on delivery of them.
Notwithstanding delivery and the passing of risk in your chosen merchandise or any other provision of this Agreement property in your chosen products shall not pass to you until we receive cleared funds payment in full of the price of your chosen merchandise.
Your statutory rights are not affected by this Agreement.
FORCE MAJEUR
We shall not be liable to you or be deemed to be in breach of this Agreement by reason of any delay in performing or any failure to perform any of our obligations if the delay or failure was due to any cause beyond our reasonable control. Without prejudice to the generality of the foregoing the following shall be regarded as causes beyond our reasonable control:-
- Act of God explosion flood tempest fire or accident.
- War or threat of war sabotage insurrection civil disturbance or requisition.
- Acts restrictions regulations bye-laws prohibitions or measures of any kind on the part of any governmental parliamentary or local authority.
- Import or export regulations or embargoes.
- Strikes lock-outs or other industrial actions or trade disputes (whether involving employees of us or of a third party).
- Power failure or breakdown in machinery.
General
If any provision of this Agreement is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of this Agreement and the remainder of the provision in question shall not be affected thereby.
The Contract shall be governed by the laws of England.
Whole Agreement
The terms and conditions set out in this Agreement represent the entire Agreement.
Privacy Policy Bonham Shoes do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
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